✨Works out of the box guarantee. If you face any issue at all, hit us up on Telegram and we will write the integration for you.
logoReclaim Protocol Docs

Troubleshooting

Common issues, log events, and debugging information for Reclaim Protocol integrations

Log Event Types

When integrating with Reclaim Protocol SDKs, you may encounter various log events. Understanding these events helps with debugging and monitoring your integration.

Verification Flow Events

Event TypeLevelDescription
VERIFICATION_FLOW_STARTEDINFOThe verification flow has been initiated by the user.
IS_RECLAIM_VERIFIERINFOChecking if the current environment is a Reclaim verifier.
IS_RECLAIM_INAPPSDKINFOChecking if the current environment is a Reclaim inapp SDK.
RECLAIM_VERIFICATION_DISMISSEDINFOThe Reclaim verification process was dismissed by the user.
RECLAIM_VERIFICATION_SKIPPEDINFOThe Reclaim verification process was skipped.

SDK Version Events

Event TypeLevelDescription
UPDATE_AVAILABLEWARNINGAn update for inapp SDK is available. Use is still allowed.
SDK_OUTDATEDERRORAn update for inapp SDK is available and the current version cannot be used anymore.

Session Events

Event TypeLevelDescription
RECLAIM_INIT_SESSION_EXCEPTIONERRORAn exception when initializing a Reclaim session.
RECLAIM_EXPIRED_SESSION_EXCEPTIONERRORAn exception for an expired Reclaim session.

Page Loading Events

Event TypeLevelDescription
LOADING_INITIAL_URLINFOSending request to load initial url.
WEB_PAGE_READYINFOThe first web page for verification is ready.
PAGE_LOADING_STARTEDINFOPage loading started.
PAGE_LOADING_STOPPEDINFOPage loading stopped.

Request & Matching Events

Event TypeLevelDescription
REQUEST_INTERCEPTEDINFOA network request has been intercepted.
REQUEST_MATCHEDINFOA network request has been matched against the provider's requirements.
PROVIDER_SCRIPT_REQUESTED_CLAIMINFOThe provider script has requested a claim.

Claim Events

Event TypeLevelDescription
PREPARING_CLAIMINFOThe claim is being prepared.
VALIDATING_CLAIM_PARAMETERSINFOThe claim parameters are being validated.
STARTING_CLAIM_CREATIONINFOThe process of creating a claim is starting.
CLAIM_CREATION_STARTEDINFOThe claim creation process has officially started.

Validation Errors

Event TypeLevelDescription
X_PATH_MATCH_REQUIREMENT_FAILEDERRORAn XPath match requirement for claim validation has failed.
JSON_PATH_MATCH_REQUIREMENT_FAILEDERRORA JSONPath match requirement for claim validation has failed.
REGEX_MATCH_REQUIREMENT_FAILEDERRORA regex match requirement for claim validation has failed.
NO_PARAMETERS_FOUNDERRORNo parameters found.
CLAIM_PARAMETER_VALIDATION_FAILED_EXCEPTIONERRORAn exception for failed claim parameter validation.
NO_RESPONSE_MATCH_WARNINGWARNINGA warning that no response matched the provider's requirements.

Proof Events

Event TypeLevelDescription
PROOF_GENERATEDINFOA proof has been successfully generated.
SUBMITTING_PROOFINFOThe generated proof is being submitted.
PROOF_SUBMITTEDINFOThe proof has been successfully submitted.
PROOF_GENERATION_FAILED_EXCEPTIONERRORAn exception for a failed proof generation.
PROOF_SUBMISSION_FAILEDERRORThe proof submission has failed.

Exception Events

Event TypeLevelDescription
RECLAIM_VERIFICATION_PLATFORM_NOT_SUPPORTED_EXCEPTIONERRORAn exception indicating that the platform is not supported for Reclaim verification. For example, a 32-bit Android device.
INVALID_REQUEST_RECLAIM_EXCEPTIONERRORAn exception for an invalid Reclaim request.
RECLAIM_VERIFICATION_CANCELLED_EXCEPTIONWARNINGAn exception indicating the verification process was cancelled for the user.
RECLAIM_VERIFICATION_PROVIDER_LOAD_EXCEPTIONERRORAn exception during the loading of a verification provider.
RECLAIM_ATTESTOR_AUTH_EXCEPTIONERRORAn exception related to attestor authentication.
RECLAIM_VERIFICATION_NO_ACTIVITY_DETECTED_EXCEPTIONERRORAn exception when no user activity is detected during verification.
ATTESTOR_NOT_RESPONDINGWARNINGThe attestor is not responding.
CLAIM_CREATION_CANCELLED_EXCEPTIONERRORAn exception indicating the claim creation was cancelled.
CLAIM_CREATION_TIMED_OUT_EXCEPTIONERRORAn exception indicating that the claim creation process has timed out.

Result Events

Event TypeLevelDescription
RESULT_RECEIVEDINFOA result has been received.

On this page